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6 ways to avoid payment processing software scams

Processing payments manually wastes time and effort for companies wanting to grow and expand. That’s why many are now opting for payment processing software to automate this task and make it easier. Several of these applications have arrived in the market to meet the rising demand, many of which use cutting-edge technology. That said, one should choose wisely and follow these six tips to avoid falling prey to payment processing software scams:

Verify compliance with industry security standards
Every payment processor that enters the market must follow certain industry standards. If a software solution meets these standards, the user is less likely to become a target of online scams. So, when shortlisting options, one should check whether they comply with authorized security standards. One particular accepted security standard is the Payment Card Industry Data Security Standard (PCI DSS).

Choose an encrypted software
Another factor to consider is whether the software is encrypted. Encrypted applications use cryptography technology to prevent anyone without authorized access from obtaining the personal information stored in the system. It is a crucial factor to consider because businesses provide personal details like bank account information to the payment processing software. Storing such data securely is vital so it does not reach the wrong hands.

Prioritize efficient customer service
The company offering the payment processing software should be approachable. If any client has an issue or query using the tool, the customer service team should hear them and provide a solution quickly. Efficient customer service helps prevent scams and improves the software provider’s credibility. Therefore, one should ensure top-notch customer service before selecting a payment processing application.

Look for fraud detection technology
The payment processing tool should be able to detect fraudulent activity efficiently and alert the user. Some software solutions use artificial intelligence and machine learning to detect the various forms of fraud, making them popular.

Check the availability of biometric authentication
People worldwide have accepted biometric authentication as a secure means of verifying users and stopping strangers from accessing sensitive data. Therefore, the chosen payment processing software should incorporate this technology to protect its users from fraud. Fingerprint and facial recognition are two popular biometric authentication techniques.

Read online reviews
The company offering the software should have a positive reputation among its users. So, businesses should check the company’s website, social media presence, online reviews, and offline word of mouth before signing up.

Besides buying reliable software, businesses should take certain steps to enhance security when using them. For example, they should monitor payment transactions frequently, even though the software system carries them out. Any unusual payment activity, such as an unusually large transaction, should be looked into immediately. Also, businesses should train employees to use the software effectively and securely.

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